Web Support

Web Support That Actually Helps

When your site breaks or needs updates, you need real help - fast. Our local web experts fix issues, make updates, and keep your site running smoothly.

What We Handle

Problem Resolution

When things break, we fix them. Layout issues, error messages, plugin conflicts, and performance problems - we diagnose and solve them correctly the first time.

Site Updates & Refinements

Keep your content fresh and your design current. We handle text changes, image updates, layout adjustments, and accessibility improvements.

Functionality & Integrations

Add new capabilities or improve existing ones. Contact forms, payment systems, third-party integrations, and custom features - we build them right.

Support Plans

Choose your plan

Monthly plans to fit your business needs

The "Technical" Plan

$50

per month

For businesses that just want technical security.

  • Weekly Plugin Updates: We manually update plugins to prevent security holes.
  • Visual Regression Testing: We check to make sure an update didn't break your design.
  • Database Optimization: Keeping the site fast.
  • Monthly PDF Report: Proof that we are working.
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Recommended

The "Content" Plan

$125

per month

For businesses that need regular website updates.

  • Everything in Technical, PLUS:
  • 1 Hour of Content Edits: Send us your text/image changes, and we do them for you.
  • Priority Support: You skip the line. 24-hour turnaround guarantee.
  • Performance Audits: Quarterly checkups to ensure Google still loves your speed.
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The "VIP" Plan

$250

per month

For high-traffic sites or businesses that need maximum support.

  • Everything in Content, PLUS:
  • 2 Hours of Content Edits: Text, images, and small changes when you need them.
  • Emergency Response: Immediate top priority for downtime, bugs, and urgent site issues.
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Website Specialists

Whether your site runs on WordPress, a static generator, or a custom stack - we know how to keep it running. We handle updates, performance, and fixes so you get specialists who understand your setup, not generic support.

  • Deep knowledge of modern CMS, themes, and site architecture
  • Proactive maintenance to prevent issues before they happen
  • Conflict resolution that keeps your site stable and fast
Website Support Dashboard Mockup
Direct Access to Experts

Direct Access to Experts

Skip the ticket queues and automated responses. When you contact us, you're talking directly to the technicians who will fix your site. No middlemen, no runaround - just clear communication and fast solutions.

  • Same-day response times for urgent issues
  • Direct communication with the person working on your site
  • Local team in Lake Forest - we understand your business context

How We Work

Quick Response

Urgent issues get same-day attention. Routine requests are handled within 24-48 hours. We don't make you wait.

Clear Communication

We explain what's wrong, what we're doing to fix it, and how long it will take. No technical jargon, no surprises.

Done Right

We don't patch problems - we solve them properly. Every fix is tested and documented so it doesn't break again.

Common Questions

We focus on supporting sites we've built - WordPress, static, or custom - so we know the architecture and can maintain them properly. We don't typically offer ongoing support for sites built by other developers.

Support is offered through monthly plans (Technical, Content, and VIP). What's included in each plan is clear upfront, with no hidden fees. Work that falls outside your plan is quoted before we start.

We handle content updates (text, images), design tweaks, and small to medium additions - whether your site is WordPress, static, or custom-built.

Same-day response for urgent issues. Content plan clients get 24-hour turnaround, while VIP clients receive immediate top priority for all requests.

We're local, we're website specialists across WordPress, static, and custom sites, and we actually care about your site. You'll work directly with experts who understand both the technical side and your business needs.

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